How to allocate points to causes in FreshConnect


FreshConnect donations are live, but if you’re familiar with the program they look a little different than before.

Previously, you could donate your points on checkout. Going forward, you donate your points through your account. 

Read on for instructions on how to do this!

Log in to your FreshConnect account here. 

Navigate to your ‘Profile’.

Under ‘Community Benefits’, select the pencil.    


Make sure you are on the correct ‘Home Store’.

Select ‘Add Charity’.

Select the arrow to drop down a menu of the causes supported by your store.

Click on the name of your preferred cause to choose it, then type in the percentage of points per transaction you would like to donate:

If you would like to donate to more than one cause, click ‘Add Charity’ again, and type the percentage of points per transaction.

Once you’ve added the causes and points, click save.

Then each time you shop, points will be automatically allocated to either your account or your nominated causes, depending on your percentage breakdown.

You can check your points by logging into your account and navigating to ‘Profile:

Note: You can change your points allocation at any time from your account. We are unable to backdate points/ or remove points that have been allocated after a transaction has taken place at checkout so please make sure to keep up to date with your donations.